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Listen. Understand. Act.
Your phone calls contain signals your business cannot afford to miss. Perroquet captures every call, understands what happened, and turns it into clear next steps — automatically.
Thank you for calling, how can I help you today?
Hi, I’m having trouble with my recent order. The delivery was delayed and I need to...
I completely understand how frustrating that must be. Let me look into this right away...
But most of that information never leaves the call. Agents take notes. Managers sample 1–2% of volume. Trends emerge weeks later — if at all. The rest disappears.
Every call is automatically transcribed, analyzed, and routed into action — follow-ups assigned, escalations flagged, coaching plans created, systems updated. No manual review required.
Three steps that turn every customer phone call into a clear business outcome.
Perroquet connects to your phone system and captures every customer call in real time — no manual uploads, no missed conversations.
Every call is transcribed and analyzed for sentiment, topics, agent performance, and business signals. In English or French.
Insights become immediate actions: follow-ups assigned, escalations surfaced, agents coached, and your systems updated — automatically.
Perroquet turns what happens on your calls into concrete results for your team.
Surface recurring complaints, escalations, and product issues before they become crises. Real signals from real calls.
Every agent gets a clear coaching plan based on actual call performance — not random sampling.
Stop spending hours on call monitoring. Perroquet reviews 100% of calls and flags only what needs attention.
Automatically update CRMs, create tickets, assign follow-ups, and sync outcomes to the tools your team already uses.
Start your free trial today. Connect your phone system and see Perroquet in action — no credit card, no commitment.